Worldwide Shipping & 12-Month Quality Guarantee
At PRO Hydraulic Machinery, we understand that hydraulic component failures cause costly machine downtime. Here is how we ensure secure delivery and risk-free purchasing:
- Global Express Delivery
- Carriers: We ship worldwide via DHL Express, FedEx Priority, and UPS, with typical transit times of 3–7 business days to North America, Europe, and Southeast Asia.
- Packaging: Heavy-duty multi-layer bubble wrap, moisture-proof vacuum sealing, and reinforced export wooden crates ensure zero transit damage.
- Tracking: Tracking numbers are provided immediately upon dispatch.
- 12-Month Replacement Warranty
- All our genuine surplus and refurbished hydraulic valves, pumps, and motors are covered by a 12-Month Comprehensive Replacement Warranty.
- If a component exhibits functional failure or leaks under standard operating conditions within 12 months, we provide an immediate replacement or full refund upon technical verification.
- Return & Replacement Process
- If the received model does not match your purchase order or nameplate specification, contact us within 14 days of receipt.
- Please retain original packaging and nameplate integrity for swift return authorization.